Services > Support

Emergency Support

If you are having an IT disaster right now, then you need to know that IT Ambulance has years of experience dealing with Fires, Floods, Thefts, Intrusions, Encryption Attacks and Data Breaches. Our Business Continuity and Disaster Recovery experts are on hand now. Of course we would also love the opportunity to create a plan to stop this from happening in the first place.

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Professional emergency IT support services company

IT Ambulance offer professional emergency IT support services for Business Computer Technology, Network Infrastructure, Servers, Back up solutions, data recovery and software troubleshooting. We cover a typical 25 mile radius from our offices in Aylesbury, Buckinghamshire, Zeals, Wiltshire and Park Royal West, London.

If you are in trouble now, give IT Ambulance a call and we will get one of our qualified, insured and friendly technicians or consultants on site with you in an hour guaranteed. We have an excellent reputation in support of business in the midst of IT Disaster and valuable experience dealing with Insurance Companies and loss adjusters.

Emergency IT Support FAQs

Our systems are down and we cannot work. Can IT Ambulance help?

Yes, absolutely! Call us now and we will mobilise support for your organization within the hour. We carry a stock of machines to get a core group of users into a business continuity mode while we enact well proven strategies for disaster recovery to get you back to business as usual. We can help you bridge the language divide with your insurer as well as help you ascertain if you have an incident or a breech that will require more forensic level investigation.

We have a message to say our data has been encrypted.

Unplug the effected machine immediately and seek our professional advice. Do not delay.

Our data is encrypted, should we pay the ransom?

No you should not pay the ransom! It is likely that if you agree the criminals will simply ask for more money. There is no guarantee you will get your data back. Paying the ransom fuels criminality. You should have an appropriate contingency plan in place to recover your data from back up.

We have had a Fire / Flood /Theft. Can you help?

Yes we can. A call to IT Ambulance will mobilise support for your organization within the hour. We hold a stock of equipment (servers, PC’s and peripherals) to get a core group of users into a business continuity mode while we enact well proven plans for disaster recovery to get you back to business as usual. We can help you bridge the language divide with your insurer writing expert reports to support a fast payout under your business continuity, increased cost of working and content cover.

Hard won experience dealing with emergency IT support issues

We have hard won experience, dealing in real business IT Emergencies and full blown disasters. Let us devise, create and execute a Disaster Recovery or Business Continuity plan now, to keep your business running.

If you are preparing a Disaster Recovery plan, give us the opportunity to appraise how best to mitigate your business risk. Consider also how, with a an IT Support Contract from IT Ambulance, we can deliver IT Support, Computer Hardware Support, Windows Support and Network Support together with the experience and planning it takes to keep your business alive in an Emergency.

Let us quote you for complete IT Support or Outsourced IT contracts, covering all your Computer Maintenance, IT Support, Computer Hardware Support, Windows Support or Network Support needs, with integral, comprehensive disaster recovery planning to ensure your businesses continuity in the event of an IT Emergency.

Emergency IT Support Services
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