The company believes that integrity in dealings with customers is a prerequisite for a successful and sustained business relationship. This principle governs all aspects of the company’s approach to its customers.
In all advertising and other public communications, untruths, concealment and overstatement will not be tolerated.
No employee may give money or any gift of significant value to a customer. Nor may any gift or service be given which could be construed as being intended to influence a decision.
The company accords the same degree of confidentiality to confidential customer information as it does its own confidential information.
Relations with Suppliers
The receipt of gifts or favours by employees can give rise to embarrassing situations and may be seen as an improper inducement to grant some concession in return to the donor. The following principles will be observed: