IT Ambulance Attains Gold Certified Partner Status in Microsoft Partner Program

IT Ambulance Further Distinguishes Itself by Earning Microsoft Competencies in Networking Infrastructure Solutions & Information Worker Solutions.

IT Ambulance – your local same hour IT Support Team – today announced it has attained Gold Certified Partner status in the Microsoft Partner Program, with competencies in Networking Infrastructure Solutions & Information Worker Solutions, recognizing IT Ambulance’s expertise and impact in the technology marketplace. As a Gold Certified Partner, IT Ambulance has demonstrated expertise with Microsoft technologies and a proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support, giving them a competitive advantage in the channel.

With support hubs throughout the South of England, IT Ambulance is one of the largest IT Support, Computer Support and IT Outsourcing suppliers in the region. We pride ourselves on offering customer service that is second to none combined with innovative solutions to make customers IT investment work hard for them. Our large multi-disciplined team of qualified, insured and friendly field technicians is backed by our remote support helpdesk as well as a team of consultants and project management personnel with decades of experience in delivering and maintaining successful IT systems for companies of all sizes. IT Ambulance has a very large, credible and reference-able customer base throughout the south of England. We work hard to exceed our customer’s expectations.

Frank Connelly, Founder & MD of IT Ambulance said “We are extremely pleased to have attained Gold Certified Partner status in the Microsoft Partner Program. This allows us to clearly promote our expertise and relationship with Microsoft to our customers,” Ian Potts, IT Ambulance Technical Director said “The benefits provided through our Gold Certified Partner status will allow us to continue to enhance the offerings that we provide for customers.”

“Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities,” said Allison Watson, Corporate Vice President of the Worldwide Partner Group at Microsoft Corp. “They need to trust in a company that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies. Today, Microsoft recognizes IT Ambulance as a new Gold Certified Partner for demonstrating its expertise in providing customer satisfaction using Microsoft products and technology.”

As one of the requirements for attaining Gold Certified Partner status, IT Ambulance had to declare a Microsoft Competency. Microsoft Competencies are designed to help differentiate a partner’s capabilities with specific Microsoft technologies to customers looking for a particular type of solution.

Each Competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry. Within select Competencies, there are Specializations that focus on specific solution areas that recognize deeper expertise within that Competency. Serving as a specialized path to earning those Competencies, Specializations give direct access to the tools and resources that support that specific area of focus.

As part of its hard won Gold Certified Partner status, IT Ambulance has successfully declared competencies in the following technology areas:

Information Worker Solutions
Designed to provide additional benefit and support to partners specializing in collaboration, portals and other productivity solutions, the Information Worker Solutions Competency is utilized by Gold Certified Partners that provide their customers with solutions built on familiar programs which enable them to better manage, prioritize and collaborate on increasing volumes of information. Partners that have obtained the Information Worker Solutions Competency can help their customers realize increased service revenues and new market opportunities. Specializations within the competency include Microsoft Enterprise Project Management, Microsoft Messaging and Collaboration, Microsoft Office Smart Client Development, Microsoft Office System Desktop Development and Microsoft Portals and Enterprise Content Management.

“Partners play a critical role in delivering solutions and applications to customers with the Microsoft Office system,” said Chris Capossela, Corporate Vice President of the Product Management Group, Microsoft Business Division at Microsoft Corp. “The value of solutions competencies is that they enable Microsoft to deliver resources and training to partners meeting their customer needs. And for partners, the opportunity to highlight their expertise to customers is tremendous in the growing information worker solutions market.”

Competency: Networking Infrastructure Solutions
The Networking Infrastructure Solutions Competency is designed for partners with proven expertise in designing and/or implementing complex infrastructure solutions, such as the Active Directory service, and Microsoft Host Integration Server-based design and deployment solutions, and Microsoft Exchange Server migration or deployment solutions. Because customers are increasingly asking to do more with less, partners with the Advanced Infrastructure Solutions Competency can identify their unique skill in helping customer’s access management solutions, improve operational efficiency and reduce security risks. Specializations within the competency include Microsoft Active Directory and Identity Management, Microsoft Exchange Server Migration and Deployment, Microsoft Hosting Solutions, Microsoft Systems Management Solutions and Microsoft Storage Solutions.

“Our industry partners allow us to deliver high-quality solutions and applications to our customers. And we’re always looking at ways to improve our relationships,” said Paul Flessner, Senior Vice President of Server Applications at Microsoft Corp. “Solutions competencies enable Microsoft to provide resources and training to partners seeking to meet, and even surpass, customer needs. The competencies also provide industry partners with a way to showcase their expertise to customers that depend on them for services, such as building critical infrastructure including storage and hosting solutions.”

The Microsoft Partner Program was launched in October 2003 and represents Microsoft’s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners’ businesses be successful.

For more information about the ways in which IT Ambulance can add real value and benefit to your businesses IT Support strategy, please call us now on 0800 0214 999 or visit our website www.itambulance.co.uk