Normally, a typical organisation working with IT Ambulance will have recognised that it aspires to be, or is more demanding in its requirement of IT availability, integrity or confidentiality. Certainly you will require quality Information Security, and recognise Compliance with a regulatory framework needs support. Interoperability between systems, on premises, in the cloud, or as a hybrid will be important to you. Your strategy is to have a strategic partner for IT, to take care of your management needs end to end, and be prepared to be held accountable if there is downtime, backing this up with a “drop everything and be there” same hour onsite support guarantee. A partner that has the resources to manage your users needs wherever they may be, at any hour of the day.
10 staff might be considered a low end delineation for IT Ambulance but some specific cases might still make IT Ambulance your ideal partner. At the upper end we partner with organisations that have hundreds of end users and cooperate with in house IT support, who fall back on us when things get more complex. While larger still operations tend to have larger IT departments that might not feel they need our support and management services, our consultants have delivered still more specialist skillsets to FTSE 100 businesses.