Digital Transformation

IT SupportThe value of a property may be based on Location, Location, Location but post Covid-19 nothing could be further from the truth in business. Staff now come with a strong desire to work from home for at least part of the week and at IT Ambulance Ltd we have seen our customers struggle to retain good staff where they have not been inclined to facilitate this.

Good people are key to your success and creating systems that support this move and retain productivity is something we have become expert at since Covid-19 reared its head. Modern working demands a need for collaborative working, flexible communication and access to data in a thoroughly secure way and we can deliver against these outcomes.

It all begins with Digital Transformation.

Digital transformation is the process of understanding your business processes and desired outcomes then reimagining them to make use of new digital technologies to support or modify your culture to take advantage of streamlining offered by cloud technologies based on prebuilt, proven concepts for modern working that are often very simple and quick to deliver.

This is a sweeping enterprise wide solution to data management, communication, data visibility that can use Infrastructure as a Service (IAAS), Platform as a Service (PAAS) or Software as a Service (SAAS) leveraging off your existing technology investment in a Hybrid Cloud environment or just rolling out a set of new standard tools for your team to enjoy, wherever they are. It is technology that moves beyond the traditional data silos that exist in traditional operational models and transcends traditional commercial, service delivery, back room roles.

Cloud Migration

Cloud Migration is the process of moving digital business assets into the hosted cloud. Currently there are 3 main vendors for such solutions Microsoft, Google and Amazon; choosing which fits you best is as important as choosing which school to send your children to. Once your operation is migrated, in honesty, reversing out is not something that either party has envisioned.

Cloud migration is a skilled job that IT Ambulance has tremendous amounts of hard-won experience in. You might consider it like physically moving your operation from one office to another, however it entails migrating your data, applications, IT process and maybe phone service from your premises to one or other vendors data centre. Much like moving your office to a bigger premises, cloud migration requires quite a lot of preparation and consideration in advance. Change Management is often a step overlooked in bringing your team, many resistant to how they have always done something, along on this journey. At the destination though you have flexibility to expand and contract your user base as you need with the elasticity to grow and shrink your compute needs and conversion from a costly and potentially disruptive Capex project to a consumption based model under Opex. The new solution meets every demand of legal compliance and is built upon Enterprise scale technologies for resilience and security for your peace of mind.

Your Legacy Infrastructure

No matter which way you cut it, there is potential that one of those key bits of software that your business leans upon, or its vendor has not got the skills or solution ready to enable it to me migrated onto the cloud platform. In which case we will design a system that takes much of the heavy lifting away from your premises in terms of security risk, access control etc and retain a legacy infrastructure on your premises that allows you the best of both worlds. We call this Hybrid Cloud. Over time we fully expect that legacy solutions like this will catch up or be replaced.

What are the benefits of the Cloud?

Scalability and Elasticity: Cloud computing can scale up to support larger workloads and greater numbers of users or compute power far more easily than on-premises infrastructure, which requires cumbersome migrations and new physical infrastructure or associated software licences to be purchased and commissioned. In the cloud this can be dealt with in a few mouse clicks and a new monthly subscription. Equally, such a physical investment will sit redundant after such a peak has passed

Cost: Companies that move to the cloud often reduce their IT Overhead. Simple day to day issues evaporate and there are no maintenance or upgrades to handle. However to get the best out of these modern systems your cloud tenant will need to be managed on an ongoing basis. This is a different skill set to that of your traditional IT team.

Performance: For some home based workers the move to the cloud will enable a vastly improved working experience. Links between your customer facing web site or ebusinesses, can drastically be improved by basing everything in the cloud due to reduced bandwidth latency with data not moving around the planet to get where it is needed.

Accessibility: Users, whether they are your employees, customers or other stakeholders can access the data or services they need and are permitted to use from the cloud anywhere in the world. This simplifies the opening of new territories, international partnerships and is an amazing tool for business mergers.

Cloud Considerations

Moving large databases: Databases often need to move to a different platform to function in the cloud. Large amounts of data transfer can be restricted by the bandwidth available at your premises. Sometimes this can build in significant delay to going live. Cloud providers sometimes offer physical data transfer via loading data onto a hardware device and then physically shipping this to the cloud provider. Data can also be transferred over the Internet. Data volume is always a consideration

Data integrity: Securing your data, often holding your most confidential information, IP, processes and know how must be considered. After data is transferred, it must be checked that is in complete and in the right place for use. The age and quality of your data should always be considered prior to upload and tools to manage your retention processes be in place.

Business as usual: Considerable planning and mitigation must be considered to make sure your systems stay available to all users throughout the migration. There needs to be a time of parallel service between the legacy and cloud systems to deliver continuous service availability. There needs to be a back up of the original systems before they are completely shut down. Our team will plan a migration strategy that will keep all of your plates spinning and protect your operation from downtime.

For help with all aspects our your digital transformation contact IT Ambulance on 0800 0214 999