A leading IT support company in Wiltshire, Buckinghamshire & London.

Excellent Value

Our prices are generally 30% less than competitors.

Expert Technicians

Experienced and Individually Qualified subject experts

Our Guarantee

Only IT Ambulance guarantee Same Hour onsite support

Proactive Support

Our Managed Services provide better than 99.99% availability

We're an IT support company who speak your language.

As an established IT support company, IT Ambulance delivers on the promise of your technology investment. We design, supply, install and maintain computer systems aligned to your desired operational outcomes whether on premises, in the cloud or in a hybrid environment, for SME and mid-sized businesses and 3rd sector operations

As your outsourced IT support company, we back up deeply Technical Skills with strong People skills. We talk your language. Call us today to discuss your business needs on 0800 0214 999.

About Our IT Support Company

IT Ambulance built our company IT systems from the ground up to support our UK and international team with reliable, secure systems. They have guided us through technological changes and supported us with policy and procedural change to maintain the various compliances required in our sector. Service is first rate and the staff likable and great to work with.

AO, Engineering, London/ Czechia

When our company relocated to Wiltshire we were worried about replacing the IT support company we had been with for over 10 years. We were surprised to find a company with the size of reference sites that IT Ambulance have in the area. Besides the excellent service we receive, the depth of skills meant they resolved a number of issues with our system we were unaware of and now 5 years on they have completely redesigned our systems to support our remote working.

TH. Energy Sector. Wiltshire

We had been with IT Ambulance for over 10 years and got used to the excellent service but after a routine review we were tempted away by an offer that was too good to refuse (or in retrospect, perhaps believe) We were only a month in when additional bills poured in and every piece of on-site support produced another invoice. We waited days for simple issues to be fixed. We ended up spending thousands to buy out our contract and were grateful to return to IT Ambulance, who frankly now we would never leave.

DH. Service Sector, Buckinghamshire

We trust IT Ambulance. We are a software company so not short of technical skills but we recognise that we are better off leaving our infrastructure to a specialist we can focus on what we do best. Over the years we have recommended IT Ambulance to a number of our end user customers and they often comment how satisfied they are too, which reflects well on us.

DP. Independent Software Vendor, Middlesex

We appreciate the service IT Ambulance gives us and we have a great relationship with their team. We don't have a lot technical staff, so we are demanding but we don't like to waste money. They understand the strict regulations we work within our sector and ensure that they are always on top of our issues. Our group of companies changes frequently and IT Ambulance have built us systems that adapt. Its very convenient that they have offices in London and the home counties, together with near us here in Wiltshire and can cover our whole business.

NS. Financial Services Sector, Wiltshire

Moving to IT Ambulance was a fantastic decision for us. They understand the charity sector and helped us acquire the right licencing. Our infrastructure has moved forward under their guidance and we have been able to secure our systems with enterprise class security. Their staff are great to work with and happy to take time to explain.

TM, Charity Sector, Buckinghamshire

Thanks to IT Ambulance and their ISO 27001 certification supporting our infrastructure we have just won a very large contract for 2022. More of our customers are asking us privacy and data security undertakings each renewal. Brilliant work as always.

JH. Food Sector, Somerset.

We were recently acquired by a large, international group and subsequently we have bought 4 more UK Businesses to the end of 2021. Their was no consistency in these company's' systems and some of them had lacked investment for years. The privacy and security issues their data posed really made me lose sleep. Thankfully, one of our acquisitions had used IT Ambulance for many years and their systems stood out head and shoulders above the rest. They had proven credentials in the areas we needed managed quickly and their personnel were incredibly knowledgeable and patient in managing the changes.

ER, Engineering Services, Oxfordshire

Our IT support services

About Us

Support

IT support for your systems when they go wrong is just a phone call away. IT Ambulance was named after its unique same hour onsite service offering that guarantees you an expert IT Technician on site within an hour to deal with your most critical problems. In recent years this service exists to underpin our confidence in our managed service offering.

More about IT Support Services

Management

Whether IT Ambulance manages your on premises infrastructure, or your tenant in a cloud based or hybrid solution you can count on our expert team to deliver a highly reliable, user friendly system that exceeds your expectation for Confidentiality, Integrity and Availability wherever you need that data.

More About Managed IT Services

Digital Transformation

Digital transformation is the process of understanding your business processes and desired outcomes then reimagining them to make use of new digital technologies to support or modify your culture to take advantage of streamlining offered by cloud technologies based on prebuilt, proven concepts for modern working that are often very simple and quick to deliver.

More about Digital Transformation

Security/Compliance

IT Ambulance offers itself a centre of excellence for Cyber Essentials certification and have delivered this standard for many of our customers. In fact our support and maintenance contracts have this framework built in to our delivery to customers. With our ISO9001 and ISO27001 Certifications we are peculiarly well placed to be able to assist your operation in all aspects of privacy and data security compliance.

More about Security & Compliance
it support company accreditations

The quality of our IT support services have been recognised.

ISO 9001:2015

IT Ambulance’s ISO 9001:2015 Certification covers “Consultancy and Provision of IT Solutions, Support and Maintenance”. Documented procedures within our Quality Management System, support industry best practice and underpin all aspects of our business and dealings with our customers. It means that we deliver consistently high quality of service, across all of our offices and all of our staff. We evaluate our performance routinely and look to continuously improve our processes and service. All internally and externally audited to show demonstrable commitment to quality of service.

IS0 27001:2013

IT Ambulances IS0 27001:2013 Certification covers “Consultancy and Provision of IT Solutions, Support and Maintenance”. Our documented Information Security Management System incorporates the very latest of modern data security thinking to ensure that our teams provision of a robust data security model to your organisation guards your data in accordance with a holistic approach that is second to none. We evaluate our performance routinely and look to continuously improve our processes and service. All internally and externally audited to show demonstrable commitment to safeguarding your organisation.

Cyber Essentials

IT Ambulance is a “Centre of Excellence” for Cyber Essentials certification. Our Managed Service contracts all build in cyber security best practices and procedure’s that meet or exceed this standard. We support our customers in achieving this external accreditation as a minimum level of cyber security verification. This valuable benchmark is now considered essential in in demonstrating competence for Public Sector bids across all industries and that exclusivity is growing fast. It is also reckoned that Cyber Essentials processes will defeat 85% of cyber security threats.

Learn more

Common IT Challenges We Help Solve

We have lost confidence in our IT Support

The good technician is never available? Don't understand their bills? Repeat visits for the same thing? Always firefighting?

Read more
We need to support staff better in working at home

Covid has changed the way we do business and your systems need to adapt quickly to new ways of working.

Read more
Data Loss, Cyber Terrorism and Cyber Security

It's a dangerous world out there and all you want to do is get on with what you do best. Meanwhile someone, somewhere, wants to make a quick buck out of your data security weaknesses

Read more
We need Cyber Essentials certification

You have recognised the advantages of better security and want the certification that everyone is now asking for on their Invitation to Tender.

Read more
IT Support Wiltshire, Buckinghamshire, London

Why you can be confident partnering with us as your IT support company

With IT support hubs throughout the South of England, IT Ambulance is one of the largest IT Support, Computer Support and IT Outsourcing suppliers in the region.

We pride ourselves on offering customer service that is second to none combined with innovative solutions to make your IT investment work hard for you.

As our client you’ll benefit from:

  • Our ‘same hour on site’ guarantee
  • Our large multi-disciplined team
  • Dedicated project managers
  • Commitment to maintaining ISO 9001:2015 and ISO 27001:2013 ensuring a consistent quality delivery built on a foundation of security best practice.
  • Great prices on software & hardware
  • Developing great relationships with your named technicians
  • Our culture of continuous improvement

Our Partners, Vendors & Certifications

Vipre IT Support Company
Silver Microsoft Partner IT Support Company
Dell Partner Direct
Sophos Partner IT Support Company
Sonicwall Business Partner IT Support Company
Bitdefender Partner IT Support Company
Altaro Silver Partner IT Support Company

IT support news & social

ALL NEWS

A worrying new trend for company officers

A data breach could be devastating or even fatal to your operation. Its a given that your reputation will obviously take a hit, you will suffer the

Read more

IT Ambulance Facebook Group

Join our Facebook group for the latest IT news, tips and advice.

Join Now

IT Ambulance on LinkedIn

Follow our company LinkedIn page for news & updates.

Follow Us
Start a conversation

Book a no obligation phone consultation with one of our management team to discuss your IT support requirements.